To be self-organised Scrum team means to take the responsibility to do the best each team member and as a group as well. Many times I ran into con guys than asked my suggestions about resolving conflicts between team members (and one of the team member and the Scrum Master or Product Owner), my advice is they as a team should deal with every conflict.
A road of two ways
Self-Organised has the advantage that your professional voice will be hear because of that nobody impose your tasks or duties. However, has a trick (or disadvantage if you prefer) as a team you have to solve every internal conflict including personal issues.
External team members
One of the most usual conflicts that I am running into now, it is the following scenario: part of team members belong to the company (we called in South America permanent jobs) and the rest are hired as contractors (many times from different IT companies). What is the issue with that? Many times external guys don’t care about adding extra value to their jobs. It means if external guys realised about a dependency between user stories (for instance) they didn’t say anything because “it is not part of his duties”. I know you think you as professional has to do your best (I am working as independent contractor now and for me it is my obligation to do my best effort) but for many people No!!
Once I participated in a Retrospective where one of the team members that was hired directly to the company mentioned that everybody should be involved in the deployment of code to Production (this task has to be done after office time to avoid issues to final customers). One of the external guys said: it is not my duty to do that because I am not working as a regular employee and I won’t receive any extra benefit to do that. After that meeting that guys was considered as external to the team because he wasn’t involved in each task of the team.
To sum it up, if team members feel that one of team members is not getting along with the values of the team they should suggest to him to leave the team.
If you are interested to discuss this topic reach me at twitter (@metlucero), Skype (metlucero) or Email: @metlucero [at] gmail [dot] com